Helping people with login issues just got way easier!

You can now see each person's login method directly on their People Profile page, plus in the merge profiles flow when dealing with potential duplicates.

Whether someone's locked out and can't remember what email or phone number they login with, or you're trying to determine if two profiles actually belong to the same person, all the info you need is right there. No more playing detective or going back and forth with team members who can't get logged in.

This visibility empowers you to quickly troubleshoot login problems, confidently merge duplicate profiles, and provide faster, more helpful support to your team.

See the login method in their People profile

Profile page displaying contact information for a person named Suchi Gupta, including email and phone numbers, with a highlighted login email.

See the login when you merge profiles 

Screenshot of a duplicate detail page showing profiles for Suchi Gupta, highlighting differences in email addresses and associated details. undefined Trust & Safety team